All items will be shipped via USPS. All ready to ship items currently have a 1-2 business day turnaround time. Business days do not include holidays or weekends. For any and all shipments, tracking will be provided. Please note, USPS First Class does not provide insurance for packages. If you'd like to make sure that your package is insured, selecting USPS Priority covers up to a $50 value (not including shipping).
Please be sure to review and enter the correct shipping address BEFORE checkout. Given that several orders are processed at a time it is most helpful that the correct address be listed so that the shipping process be as seamless as possible. Should a package be returned to sender, the customer is responsible for covering the cost of reshipping.
Pepper and Me is not resposible for lost, damaged or undeliverable packages.
If your package is lost, you must file a claim with the U.S. POSTAL SERVICE.
If your package is damaged due to mishandling on part of the mail carrier, you must file a claim with the U.S. POSTAL SERVICE.